terms and conditions - MoreEco -The UK's only Cash Back Site for Eco Shopping

1. Incorporation of terms and conditions
These are the terms on which Sorven Media Limited (‘Company’) operate its environmentally friendly reward cash back scheme (‘Scheme’). They do not affect your statutory rights.  They are designed to set out clearly the Company’s responsibilities and your rights. As such, it is imperative that you read and understand these terms. By signing up as a member, you agree to be bound by these terms, the Privacy Policy and the Terms of Use of the Company’s website.

2. Eligibility

2.1 You must be a resident of the United Kingdom aged 18 years or over in order to join the Scheme.

2.2 To verify your age and identity, the Company reserves the right to request proof of identity from you.

3. Registration, Number of Accounts and Cancellation Rights

3.1 To join the Scheme as a member (‘Member’), you must register yourself by filling up the registration form (‘Registration Form’). It is FREE to join the Scheme.

3.2 You must complete all the mandatory fields in the Registration Form and you undertake to complete the Registration Form with true and accurate information about yourself to the Company (including its advertisers and partners) at all times. Failure to do so may result in the moreeco cash back income (‘moreeco income’) not being credited to your Account (defined in Clause 3.3) or inability to redeem the moreeco income (defined in Clause 5.1).

3.3 Upon completing the Registration Form, the Company will create and manage an account (‘Account’) for you. Your moreeco income will be credited into the Account.

3.4 You will be provided with a username (‘Username’) and password (‘Password’) in order to operate the Account. Such Username and Password would be email to your nominated email address which you specified in the Registration Form (‘Email’).

3.5 You are entitled to create and/or open only one Account unless otherwise authorised by the Company in writing. In the event you create more than one Account without the Company’s authorisation, the Company reserves the right to suspend and remove such Account without liability to the Company.

3.6 You are solely responsible for the security of your Username and Password and must not disclose your Username and Password to anyone. If you must inform the Company immediately if your Username and Password has been compromised due to your action or negligence. In such a case, the Company will suspend such Account and open a new Account for you. Unless otherwise agreed by the Company, any moreeco income will be written off.

3.7 If your Username or Password has been compromised for any other reason, you must inform the Company as soon as possible of such compromise. In such a case, the Company will suspend such Account and open a new Account for you. The moreeco income on the previous Account will be credited to your new Account.

3.8 You have the right to cancel your Account with the Company at anytime by providing the Company with written notice. You may also provide the Company with such notice by emailing the Company at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

4. Collection of Moreeco income

The Scheme uses affiliate links. To be eligible for cash back you must click though directly from the merchant link provided on the Website in the same instance as you make your purchase. Merchants are listed on the Website site as giving either a percentage or fixed amount of cashback, for each genuine, completed transaction. Under no circumstances does this form a guarantee that you will receive any monetary amount as a result of your transaction.

4.1 You may earn moreeco income by:
4.1.1 signing up as a Member.
4.1.2 making purchases on the Company’s website and/or participating companies or retailers (‘Partners’); or
4.1.3 taking advantage of any special deals on third parties websites which the Company has put in place with such third parties.
4.2 The steps which you need to take in order to have your moreeco income credited to your Account are set out on the relevant page on the ‘Become MoreEco’ pages
4.3 Without prejudice to Clause 4.2, where relevant, you must also comply with such terms and conditions mandated by the Company’s Partners. Failure to adhere to such terms and condition could result in the moreeco income not being credited to your Account.
4.4 The amount of moreeco income you are entitled to in respect of each transaction made by you or activity undertaken by you will be indicated on the pertinent pages of the Company’s website or its Partner’s website. The Company reserves the right to change the methods of earning the moreeco income as well as the amount being rewarded from time to time. The Company shall notify you of such change by sending you an email at the Email address nominated by you.
4.5 All transactions are electronically traced by third party software providers. The Company will use reasonable endeavours to credit and update your Account as soon as possible. Notwithstanding the foregoing, as the Company has no control over the Partners and has to rely on them to provide the Company with such detail and information on the purchases made by you before being able to credit your Account, this process can take as such long as 90 days. If your account has still not been credited after 90 days, please contact the Company at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and the Company shall use reasonable endeavours to try to resolve the issue as soon as possible.
4.6 Please note that any moreeco income earned are not available for redemption until payment by the Partners to the Company has been received in full by the Company where such moreeco income were earned to cover the cost allocations of such moreeco income.
4.7 Please note that any transactions/contracts you make on a Partner’s website are strictly between you and the relevant Partners. As such, you will be subject to such Partners’ terms and conditions.

4.8 Although the Company endeavour to ensure that the percentage or fixed amount quoted for each merchant is accurate, the Company make absolutely no guarantee that the quoted rate at the time of your transaction will be the actual rate paid by the merchant to the Company. As a third party, the Company have no influence or control over cashback rates or amounts.

5. Payment & Redemption

5.1 Your £5 member fee is deducted once annually, based on the date you joined and its anniversary in subsequent years. Your membership fee for each year is the first £5 received by the Company from transactions generated in the year of subscription and is automatically deducted from your moreeco income.

5.2 The estimated amount payable on each transaction you make will appear in your member earnings report when we are notified of the transaction. This does not mean you are eligible to receive that amount and the transaction status the Company provide you with is only an indication of the status as provided to us by the relevant merchant or network. You only become eligible to receive an amount as cashback where the Company have receipt of your money from the merchant or network and your account is in good standing.

5.3 The Campany make its cash back payments once a month via check. There are restrictions on minimum payment amounts which is £25.  The Company may, at its own discretion, modify or change the way in which we pay our members or you personally. In this case it is your responsibility to comply with the request we make and payment will not occur until you have.

5.4 It is your responsibility to ensure your contact details are accurate and that the address is valid. The Company make no guarantee that you will be paid on any set date each month and accept no responsibility for late or missed payments.

5.5 To redeem your moreeco income, it is a pre-requisite that you have sufficient moreeco income accrued in your Account which meet value of the income (‘Rewards’) which you desire to redeem.
5.6 You may not transfer or pool your moreeco income with another member of the Scheme.
5.7 Please follow the steps found on the appropriate page in order to redeem your moreeco income
5.8 The Company may request additional information from you in respect of proof of identity before despatching your redeemed Rewards to you.
5.9 The Company will deliver the Rewards to you within 30 days from the date the Company accepts your redemption request.
Cancellation Rights
5.10 The Company’s returns policy, which is in compliance with the Distance Selling Regulations 2000, is as follows:
5.10.1 Within seven (7) working days beginning with the day after the day of receipt of any Rewards, you may exercise your right of cancellation in respect of such Rewards received by sending the Company written notice of cancellation or email the Company at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
5.10.2 You must promptly return the Rewards to the Company at your cost.
5.10.3 The Company will refund your moreeco income for such Rewards.
5.11 Where the Rewards are damaged, the Company reserves the right to commence legal proceedings against you for any loss suffered by the Company.
5.12 The Company reserves the right without notice at its absolute discretion to change the range of Rewards redeemable by the moreeco income.

6. Your moreeco income and Dormant Accounts
6.1 The moreeco income credited to your Account have no monetary value and therefore, cannot be used for any purposes other than redeeming Rewards. At no time will Rewards be available to be refunded for their cash value. Notwithstanding the foregoing, you are responsible for assessing any tax implications that may arise through earning moreeco income and for the payment of any of such taxes if applicable.
6.2 You are prohibited from selling or bartering the moreeco income credited to your Account.
6.3 The moreeco income earned by you will expire within 24 months from the date such moreeco income were first credited into your Account. As such, you must use up such moreeco incomewithin 24 months or risks them being removed from your Account.
6.4 The Company reserves the right to suspend or remove your Account if it has been inactive for more than 3 months upon you signing up as a Member. The Company will use reasonable endeavours to contact you prior to such suspension and/or removal via email which will be sent to your nominated Email address. If the Company receives a response from you informing the Company that you wish to keep your Account, the Company will not suspends or remove your Account. If the Company does not receive any response from you within 14 days from the date of attempted contact by the Company, the Company will suspend or remove your Account. For the avoidance of doubt, the Company will not be liable to you for suspending and/or removing your Account in such circumstances.
6.5 In any other circumstances, the Company reserves the right to suspend and/or remove your Account which has been inactive for more than 6 months. The Company will use reasonable endeavours to contact you prior to such suspension and/or removal via email which will be sent to your nominated Email address. If the Company receives a response from you informing the Company that you wish to keep your Account, the Company will not suspends or remove your Account. If the Company does not receive any response from you within 14 days from the date of attempted contact by the Company, the Company will suspend or remove your Account. For the avoidance of doubt, the Company will not be liable to you for suspending and/or removing your Account in such circumstances.
6.6 The Company may from time to time adjust your moreecoincome upward or downwards to address any accounting errors, multiple accounts, refunds issued, Rewards returned or suspected fraud.

7. Competitions and Prize Draws and Carbon Offsetting
7.1 From time to time, the Company may organise competitions or prize draws. Such competitions and prize draws will be governed by separate terms and conditions which would set out the rules pertaining to such competitions or prize draws.
7.2 Unless otherwise stated in the relevant rules pertaining to such competitions or prize draws:
7.2.1 the Company excludes liability for any loss or damage suffered whether loss of opportunity, loss of goodwill and/or reputation and/or damage to property to the fullest extent permitted by law; and
7.2.2 any decision made by the Company in relation to the winners of such competitions or prize draw shall be final and no appeals shall be entertained.
7.3 As part of the Company’s value added services to you, the Company will assist you at no cost to you to be more environmentally friendly. In this regard, the Company shall at no extra cost to you purchase carbon offsets from income generated from Partner sites.. Such carbon offsets shall be purchased from the award winning organisation Climatecare.org.
7.4 Notwithstanding Clause 7.3, the Company reserves the right to withdraw the value added service set out in Clause 7.3 at the Company’s discretion without liability on the part of the Company.

8. Change in these Terms, Value of Moreeco income and Partners
8.1 The Company reserves the right from time to time to change these terms and conditions and/or the value of the moreeco income at its discretion.
8.2 Where the Company exercises its right under Clause 8.1, the Company will notify you of such change by sending you an email to your nominated Email address prior to making such change to these terms and conditions and/or the value of the moreeco income. If you decide not to accept such changes, you must redeem all your moreeco income before the date of change which the Company will notify you of and requests the Company to remove your Account. If you do not take any action, you will be deemed to accept such changes.
8.3 The Company is not responsible for any changes to or discontinuance of any moreeco income earning opportunities with the Company’s Partners nor is the Company responsible for the inaccurate information or communication of moreeco cash back earned from participating sites.

9. Termination
9.1 Either you or the Company may terminate your membership by giving the other party 3 months prior notice in writing. If you wish to terminate your Account, please contact the Company at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If the Company wishes to terminate your Account, the Company shall notify you of its intention by sending you an email at your nominated Email address.
9.2 Either party may terminate your membership forthwith by notice in writing to the other if that other either:-
9.2.1 if the other party is in material breach of these terms, the Privacy Policy or Terms of Use provided that if the breach is capable of remedy the notice shall only be given if the party in breach shall not have remedied the same within 28 days of having been given notice in writing specifying the breach and requiring it to be remedied;  or
9.2.2 is unable to pay its debts or enters into compulsory of voluntary liquidation (other than for the purpose of effecting a reconstruction or amalgamation in such manner that the company resulting from such reconstruction or amalgamation if a different legal entity shall agree to be bound by and assume the obligations of the relevant party under this Agreement) or compounds with or convenes a meeting of its creditors or has a receiver or manager or an administrator appointed of its assets or ceases for any reason to carry on business or takes or suffers any similar action which in the opinion of the party giving notice means that the other may be unable to pay its debts; or where the other party is an individual, such party is bankrupt.
9.3 Termination of your membership shall not affect the accrued rights of the parties arising out of these terms, Privacy Policy or Terms of Use as at the date of termination.
9.4 Upon termination of your Account, you will no longer be able to use your moreeco income.
9.5 All provisions of these terms, Privacy Policy or Terms of Use which in order to give effect to their meaning need to survive its termination shall remain in full force and effect after termination.

10. Warranties, Liability and Indemnity
10.1 The Company warrants that it should use reasonable skill and care:
10.1.1 while keeping and updating information pertaining to your Account;
10.1.2 when packing and delivering such Rewards to you; and
10.1.3 when carrying out such advertisements and services.
10.2 The Company does not warrant or guarantee or make representations with regard to the quality of and assurance of any products and/or services offered by its Partners.
10.3 You shall be liable for and will indemnify the Company (together with its officers servants and agents) against any and all liability loss damages costs and legal costs professional and other expenses incurred or suffered by the Company whether direct or consequential (including but without limitation any economic loss or other loss of profits business or goodwill) arising out of any dispute or contractual,  tortious or other claims or proceedings brought against the Company by a third party or Partners claiming relief against the Company by reason of the use of your moreeco income and Account in a manner which is breach of these terms, Privacy Policy  or Terms of Use or is negligent.
10.4 Nothing in this Agreement excludes or limits the liability of either party:
10.4.1 for death or personal injury caused by the relevant party’s; or
10.4.2 for any matter which it would be illegal for the either party to exclude or attempt to exclude its liability; or
10.4.3 for fraud or fraudulent misrepresentation.
10.5 Subject to Clauses 10.3 and 10.4:
10.5.1 each party’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of these terms, Privacy Policy or Terms of Use shall be limited to:
10.5.1.1 £1000.00 in respect of any matter for which the party in breach does not carry;
10.5.1.2 the insured value for matters for which the party in breach carries insurance; and
10.5.1.3 each party shall not be liable to the other party for any pure economic loss, loss of profit, loss of business, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Agreement.

11. Assignment
11.1 The Company shall be entitled to assign, licence or sub-contract to any third party the benefit and/or burden of these terms, Privacy Policy or Terms of Use as the case may be.
11.2 You are not entitled to assign, licence or sub-contract to any third party the benefit and/or burden of these terms Privacy Policy or Terms of Use.

12. Force Majeure
Neither party shall be in breach of these terms, Privacy Policy or Terms of Use if there is any total or partial failure of performance by it of its duties and obligations under this Agreement occasioned by any act of God, fire, act of government or state war, civil commotion, insurrection, embargo, prevention from or hindrance in obtaining any raw materials, energy or other cause beyond the control of either party.  If either party is unable to perform its duties and obligations under these terms, Privacy Policy or Terms of Use as a direct result of the effect of one or more of such causes such party shall give written notice to the other of such inability stating the cause in question.  The operation of these terms, Privacy Policy or Terms of Use shall be suspended during the period in which the cause continues to have effect.  Forthwith upon the cause ceasing to have effect the party relying on it shall give written notice to the other.  If the cause continues to have effect for a period of more than ninety (90) days the party not claiming relief under this Clause shall have the right to terminate your membership upon giving thirty days written notice of such termination to the other party but such notice shall not take effect if the other party gives notice within that period that the cause has ceased to prevent the operation of these terms, Privacy Policy or Terms of.

13. Illegality
If any provision or term of these terms, Privacy Policy or Terms of Use shall become or be declared illegal invalid or unenforceable for any reason such term or provision shall be divisible from these terms, Privacy Policy or Terms of Use  (as the case may be and shall be deemed to be deleted from these terms, Privacy Policy or Terms of Use (as the case may be) provided always that if such deletion substantially affects or alters the commercial basis of these terms, Privacy Policy or Terms of Use (as the case may be) the Company shall be entitled to forthwith terminate your membership without liability.

14. Entire Agreement
14.1 These terms, Privacy Policy or Terms of Use constitute the entire agreement and understanding between the parties and supersedes all oral or written agreements understandings or arrangements between them relating to the subject matter of these terms, Privacy Policy or Terms of Use  (as the case may be).  Neither party shall be entitled to rely on any agreement understanding or arrangement which is not expressly contained in these terms, Privacy Policy or Terms of Use (as the case may be) and no change may be made to these terms, Privacy Policy or Terms of Use (as the case may be) except in writing signed by duly authorised representatives of the Company save that neither party hereby waives any right which it may have to claim damages for breach of any misrepresentation or warranty made fraudulently.
14.2 No failure or delay on the part of either of the parties to exercise any right or remedy under these terms, Privacy Policy or Terms of Use (as the case may be) shall be construed or operate as a waiver nor shall any single or partial exercise of any right or remedy preclude the further exercise of such right or remedy as the case may be.  The rights and remedies provided in these terms, Privacy Policy or Terms of Use (as the case may be) are cumulative and not exclusive of any rights or remedies provided by law.

15. Notice and Dispute
15.1 The Company is always interested to get your feedback or comments. If you need wish to contact the Company, please email the Company at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
15.2 If you have any disagreement or are dissatisfied with the Company, please contact the Company at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The Company will use reasonable endeavours to resolve such disagreement or dissatisfaction.

16. General
16.1 The headings in these terms are inserted for convenience only and shall not affect its construction.
16.2 Where appropriate words denoting a singular number only shall include the plural and vice versa.
16.3 Reference to any statute or statutory provision includes a reference to the statute or statutory provision as from time to time amended extended or re-enacted.

17. Governing Law and Jurisdiction

The validity construction and performance these terms, Privacy Policy  or Terms of Use shall be governed by English Law and shall be subject to subject to the exclusive jurisdiction of the High Court of Justice in England.

1. Incorporation of terms and conditions
1.1 These terms and conditions (‘Terms and Conditions’) set out by Sorven Media Limited (‘Company’) below, shall apply to your use of www.moreeco.co.uk (‘Website’). As such, by continuing to use the Website, you agree to be bound by these Terms and Condition. If you do not accept these Terms and Conditions, please DO NOT continue to use the Website.
1.2 When signing up as a member to enjoy the benefits provided by the Company such as earning and redeeming cash back earning, enjoying special discounts with our Partners i.e. participating companies or entities (as defined in the Company’s Terms and Conditions for Services) or entering into competition or prize draws or receiving information from the Company as to the latest offers (collectively as ‘Services’), such Services shall be provided subject to the Company’s Terms and Conditions for Services and Privacy Policy. These Terms and Conditions for Services and Privacy Policy may be found at  or alternatively at our business premises.


2. Intellectual Property
2.1 The contents of the Website are protected by copyright, database right, trademark and other intellectual property rights (‘IPR’). You acknowledge that all IPR in the Website is owned or is lawfully licenced to the Company.
2.2 The copying or incorporation into any other work of part or all of the material available on the Website in any form is strictly prohibited save that you may:
2.2.1 print or download extracts of the material on the Website for your personal use; or
2.2.2 copy the material on the Website for the purpose of sending to individual third parties for their personal information, provided that you acknowledge the Company as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.
2.3 Subject to the conditions set out in Clauses 2.1 and 2.2 above, any assignment, sub-license or any transfer of your rights under these Terms and Conditions is strictly prohibited.
2.4 If you breach any of the provisions in these Terms and Conditions, your authorisation to access or use the Website automatically terminates, and any information downloaded or printed from the Website shall be deemed to be in violation of these Terms and Conditions and must be immediately destroyed.


3. Amendments
3.1 As the information including the Partners, Services and quoted prices on the Website may be incomplete, out of date or inaccurate and may contain technical inaccuracies or typographical errors, the Company reserves the right to update the Website at its sole discretion. Thus, such information may be changed or updated without notice.
3.2 Subject to the Company’s Terms and Conditions for Services, the Company may also make improvements and/or changes to the Services or prices described on the Website at any time without notice. It is therefore essential that you verify all such information with the Company before taking any action in reliance upon it.

4. Links
4.1 The Company makes no representations whatsoever about any other website which you may access through the Website including the Partner’s websites. When you access a website which does not belong to the Company, please understand that it is independent from the Company, and that the Company has no control over the contents of that website.
4.2 In addition, a link to a non-Company website or Partner’s website does not mean that the Company endorses or accepts any responsibility for the content, or the use, of such website or the products and/or services offered on such website. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojans and other items of a destructive nature.


5. Global nature of the Website
5.1 You recognise the global nature of the Website and thus, agree to comply with all applicable local laws in your jurisdiction when using the Website. In particular, you agree to comply with all relevant laws regarding transmission of technical data sent out from your jurisdiction and the European Union.
5.2 Information the Company publishes on the Website may contain references or cross-references to the Company’s Services that are not announced or available in your country. Such references do not imply that the Company intends to announce such Services in your country. You are advised to consult the Company for information regarding the Services which may be available to you.
5.3 The Company does not warrant that the materials on the Website are suitable for use outside the United Kingdom. As such, accessing such materials where the material on the Website is unlawful or illegal is strictly prohibited. In the event you choose to access the Website from locations outside the United Kingdom, you are solely responsible for your actions.


6. Information on Website
6.1 While the Company endeavours to ensure that the Website is available 24 hours a day, the Company will not be liable if for any reason, the Website is unavailable at any time or for any period.
6.2 SUBJECT TO THE COMPANY’S TERMS AND CONDITIONS FOR SERVICES, INFORMATION ON THE WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. ALL SUCH WARRANTIES ARE EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

7. Limitation of Liability
7.1 SUBJECT TO THE COMPANY’S TERMS AND CONDITIONS FOR SERVICES, IN NO EVENT WILL THE COMPANY BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THE WEBSITE OR ON ANY OTHER HYPER-LINKED WEBSITE INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF THE COMPANY IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.


8. Governing Law
8.1 You agree that these Terms and Conditions shall be exclusively governed in accordance with the laws of and the courts in England and Wales.